Hoults – Spaces with Soul
Anyone can give you a desk, a door fob, and a decent Wi-Fi signal. That’s the easy part. What you can’t bottle, what no spec sheet will ever capture, is the feeling of walking into a building where someone actually knows your name, remembers your dog, and has already sorted the thing you were about to email about.
That’s the soul in “spaces with soul”. And it doesn’t live in the brickwork, though our buildings have plenty of stories of their own. It lives in the people who look after them, and you’ll spot a few of them on this issue’s cover.
A few, because there are a lot of us. Across Hoults Yard, Haylofts, Hypoint, and Blackfriars Court, our team keeps four very different sites feeling like the same thing: places where people are genuinely glad to come to work. No two of those buildings are alike — a former Maling pottery, a characterful conversion, a modern Gateshead hub, and a neighbour to one of the most historic spots in town — each asks something slightly different of the people who run it. The fact that they all feel like Hoults, wherever you walk in, isn’t an accident. It’s the team.
Some of the faces you meet have been here more than ten years. That matters more than it might sound. It means when something needs sorting, it’s sorted by someone who’s seen it before, knows the building inside and out, and cares how it turns out. It means the relationships run deep — they’ve watched businesses arrive as a one-person startup and grow into a team that needs a whole floor. That kind of continuity is rare, and you feel it the moment you arrive.
The Hoults Experience
You’ll meet our front of house and community team first, the reason each site hums, the ones who turn a building full of strangers into a building full of neighbours. They know when to put the kettle on, and when to make an introduction that turns into someone’s next big client. Behind them, often before anyone’s even arrived, is our facilities team: the quiet engine making sure the heating’s on, the lights work, our heritage features are cared for rather than just admired behind glass, and our cleaning team who create every spotless morning. Looking after buildings like these isn’t the same as managing a generic office block, it takes people who respect what these spaces were and are determined to keep them working beautifully for what they’ve become.
But the faces on the cover are only part of it. Our onsite security keeps everyone safe, day and night. The community events team turn a workplace into a genuine community, whether that’s over pizza and a pint, or the chaos and joy of our annual dog show. And yes, even the accounts team, quietly making sure the unglamorous-but-essential bits are done properly, so nobody’s day is interrupted by something that should never have been their problem.
This is the part that’s hard to find when searching for workspace. You can build a smart building, you can match prices, and you can print the same words on a brochure. What you can’t shortcut is a team who genuinely care whether your day went well, and who have been doing it long enough, together, to be very, very good at it.
Sam sums it up perfectly:
“I’m lucky, I get to manage a team that genuinely loves what they do. A lot of us have been here for years, and you feel that the moment you walk in. We don’t see ourselves as managing buildings; we see ourselves as looking after people. That’s the bit you can’t fake, and it’s the bit I’m proudest of.”
— Sam Greaves, Centre Manager
So yes, anyone can offer you a workspace. But this isn’t just a workspace. It’s Hoults, four locations, one team, and a standard you feel rather than read about. It’s the difference between somewhere you rent and somewhere you belong.
Come and feel it for yourself. We’ll have the kettle on.
Fancy a change of scenery? Get in touch
We’re on the front cover on Northern Insight magazine! Pick up your copy at reception.
